Privacy Policy
EDC Systems QLD is committed to protecting personal information and handling information in a transparent, secure and responsible manner.
This Privacy Policy outlines how EDC Systems QLD may collect, use, store and manage personal information obtained through our website, business operations and communications.
Information We Collect
EDC Systems QLD may collect personal information including:
- names
- company names
- phone numbers
- email addresses
- business contact details
- project or enquiry information
- website usage information
- other information voluntarily provided through enquiries, forms or communications.
We may also collect limited technical information when you visit our website, including:
- IP address
- browser and device information
- pages visited
- referral sources
- general website analytics data.
How We Collect Information
Information may be collected when you:
- submit an enquiry through our website
- contact us by phone or email
- engage EDC Systems QLD for services
- subscribe to communications or updates
- interact with our website
- otherwise communicate with our team.
How We Use Information
EDC Systems QLD may use information to:
- respond to enquiries
- provide services and project support
- communicate with clients and suppliers
- prepare proposals or quotations
- manage projects and maintenance programs
- improve website functionality and user experience
- maintain internal records
- provide relevant business or service updates where appropriate.
We do not sell personal information to third parties.
Website Analytics and Cookies
Our website may use cookies and third-party analytics services, including tools such as Google Analytics, to help us understand website usage and improve user experience.
Cookies are small files stored on your device that may assist with website functionality, analytics and user preferences.
Depending on the website functionality implemented, cookies may be used for:
- essential website functionality
- website analytics and performance
- security
- user preferences
- other website functionality or marketing activity where applicable.
Cookie preferences may be managed through available website cookie settings or through your browser settings. Disabling certain cookies may affect website functionality.
Third-Party Services
EDC Systems QLD may use third-party service providers and platforms in connection with website hosting, analytics, communications, marketing and business operations.
These may include:
- website hosting providers
- cloud-based software platforms
- email and communication systems
- analytics providers
- marketing platforms.
Reasonable steps are taken when selecting and working with third-party providers.
Storage and Security
EDC Systems QLD takes reasonable steps to protect personal information from misuse, interference, unauthorised access, modification or disclosure.
Information may be stored electronically using business systems, cloud-based platforms and internal operational systems.
While reasonable measures are taken to protect information, no method of electronic transmission or storage is completely secure.
Access and Correction
You may request access to personal information held by EDC Systems QLD or request correction of inaccurate information by contacting our team.
Marketing Communications
EDC Systems QLD may provide business updates, service information or marketing communications where appropriate.
Recipients may opt out of marketing communications at any time using available unsubscribe options or by contacting us directly.
External Links
Our website may contain links to third-party websites. EDC Systems QLD is not responsible for the privacy practices or content of external websites.
Changes to This Policy
EDC Systems QLD may update this Privacy Policy from time to time to reflect changes in business operations, website functionality or applicable requirements.
The current version will be published on this website.
Contact Us
For questions regarding this Privacy Policy or the handling of personal information, please contact:
EDC Systems QLD
Unit 3, 40 Proprietary Street
Tingalpa QLD 4173
Phone: +61 7 3890 7068
Email: info@edcsystems.com.au